ECOMMERCE ORDERS FULFILLMENT
We help e-commerce stores scale to $50K+ per month with order fulfillment. We specialize in personal and beauty care, accessories, and small packages.
Etrade Universe has been providing the best services to San Francisco and surrounding areas since 2000. Fair prices, superior quality and exceptional customer service are guaranteed when you work with us.
WE BELIEVE COST-EFFECTIVE CUSTOMER-FOCUSED FULFILLMENT SOLUTIONS ARE CRITICAL FOR SCALING BUSINESSES TO PROPEL GROWTH BY TURNING CUSTOMERS INTO PROMOTERS.
Engaged customers accelerate organic sales through sharing unboxing videos, reviews, and generating referrals. How can we help you excite your customers?
Personalized Shipping - We customize the client's unboxing experience so you get 5 STAR reviews, referrals, and repeat. Think first-time customers add an extra gift or a VIP sticker for a returning client. Extra touch, tissue paper wrapping goes a long way to make your customers feel, justifiably, that they are #1!
Transparency is key - providing you with an online dashboard to see our performance in real-time as well as weekly and monthly statistics.
Cost-effective fast delivery - Guaranteed 24h order processing and fast delivery with warehouses in LA, Dallas and by Newark, NJ, we are set up to deliver on our promise.
Comprehensive management system - Other than the state-of-the-art software to manage your supply chain and provide customer support our system enables hyper order personalization. It also connects to Shopify, woo-commerce, big-commerce, Etsy, Amazon, and more.
INSIGHTS
The invaluable knowledge and perspective that we offer our clients and participants drive innovation. We help our clients stay ahead through industry knowledge and specialist research.
Studies show that attractive packaging stimulates the reward-seeking areas of the brain that are associated with impulse purchasing. Making a positive impact on your customer through the various touchpoints, including the shopping experience and the unboxing experience, helps the brand tell its story, creates emotional attachment, and drives customer loyalty. It also increases the opportunity to go viral with excited customers sharing on social media their reviews, product photos, and unboxing videos.
READY TO HELP YOU GROW
You've realized that the lowest cost for storage is important but meeting your customer expectations may be more important. Here is how we are set up to make things happen together.
LOCATION
Set for efficient supply chain and fast delivery. We are headquartered in Los Angeles with warehouses in NJ and Dallas, TX. Close by major ports and airports for efficient receiving as well nationwide shipping zones coverage for cheaper and faster delivery.
PERSONALIZATION
We are dedicated to being affordable, flexible to meet your fulfillment needs. To that extent we've designed our digital solution and internal processes to support creating the unique experience, our clients need to stand out in the competitive environment.
CUSTOMER EXPERIENCE
Most entrepreneurs and business owners focus more on their audience and product than inventory and fulfillment. As founders that did just that for many years, we set a goal to help our customers figure out the logistics part. We recognize that each business may have its unique needs. We created a high-touch environment, providing our customers with proactive digital tools for all logistics and orders concern. Data as well as insights. We use the same system to run experiments with our clients to improve on metrics that are important for them, like engagement, 5-star reviews, and more.
PRICES
We opted out of nickel-and-dime price list and set a simplified price structure. Most of our clients pay only a fee for every package we send and that is it. No complicated rates list, no storage, receiving, or other fees. We invest in clients that fit our model. We do that because we believe in a long-term partnership with our clients: with aligned incentives, we can grow together.